Culture of Innovation
Rivet Digital’s culture of innovation starts with understanding our client’s retail strategy, goals and desires. After that we then leverage our experience gained over the last 25 years of solving complex technology solutions in a sustainable, repeatable and cost effective manner. The combination and integration of all the major facets of a project including audio visual, hardware, software, creative, design, integration and project delivery enable our clients to shorten time to market and continually bring innovative ideas to their retail customers.
Discovery
Starting with the end in mind or working through the issues in a collaborative environment is part of our flexible approach to staying in tune with client requirements and adapting to make them a reality. While our experience is broad, we realize no two interactive kiosk projects are alike and achieving the optimal solutions requires investing time up front to ensure understanding and alignment on goals, priorities and outcomes.
Design
Whether an artists’ rendering, the back of a napkin or just a brief description, Rivet Digital will utilize that input to create the necessary elements to bring an interactive kiosk or digital sign project to life. This includes the right technology, the right design and enclosure, mounting, installation ease and operational support. We take all aspects into consideration so that the end result is a successful consumer engagement interactive kiosk platform which is sustainable, repeatable program.
Project Management
Whether you need to airlift in a specialized R&D team or just extend your own team, Rivet Digital can fill the gap. Our technical, creative and operational “know how” enable our clients to adapt to the realities of retail and offer unique solutions which help drive product and category sales. We often take on the tasks no else wants to so that projects achieve their budget, timing and consumer experience goals. We also implement web based systems that enable all parties to stay connected and move faster through common knowledge.
Installation
We provide a single resource to handle the logistics and operational components throughout the retail display installation process. We keep you informed with daily updates so you know exactly what is going on through the process.
Ongoing Support
Ongoing support includes operational support, data collection and ongoing updates. Once installed, each brand in the category now has a platform to connect with shoppers. Once this is understood, the strategy for remaining relevant becomes critical. The ongoing support provides the ability to adapt to market challenges and to continually deliver meaningful content based upon consumer insights gained through ongoing analysis. Analysis – This is all about consumer insights. We aggregate large quantities of information then provide quantifiable data on impressions as well as how many consumers engaged to learn more about your product, the type of consumer who interacts with your product, their interests and when you will most often find them in the store down to the hour and location.